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Return requests must be made within 3–4 days of delivery. Items must remain unworn and in their original condition. All returns and exchanges are coordinated manually.
Initiate return or exchange by contacting us via email (support@roonwals.com) or WhatsApp.
Our team will manually review your request and share return instructions.
Secure items in original packaging and dispatch to our studio via the coordinated carrier.
Exchange or store credit processing completes within 5-7 business cycles post-inspection.